Overall Experience Reviews For Sport Clips Haircuts of Greenwood Springs

I’ve been a long-time customer of this location mainly due to Emily. She is a fantastic, funny, energetic person who has always given me excellent haircuts. I always select to wait on Emily when she is working. This location always has long wait times so the online waitlist is a must. Today, I followed the rules, joined the waitlist online and waited for my suggested arrival time before entering the store and checking in. I noticed on the board I was “on deck” for Emily and there were 3-4 people waiting on Danielle. As Emily was cleaning her station, a gentleman who had selected to wait on Danielle, got up and said “can I just change to next available?” For some reason, they agreed and Emily began his haircut. My spot went from “on deck” to 26 minutes. I have to assume anyone else who had selected Emily after me got bumped back a half hour too. I had to get up and walk out to get back to work as this was my lunch. If you guys are going to do the online waitlist thing and allow us to select the stylist we want, honor it and respect our time. I feel like it should have been explained to this gentleman that this wasn’t possible since others had selected that stylist and it would bump them all back. He knew the wait time when he selected Danielle. I probably won’t be back.

They decided to close the location early at 4:30. I arrived at 4:30 and was told that they were closed. I guess closing early was worth losing a longtime customer.

I love coming here! All the girls are amazing and they really know what they’re doing!